Ford recalls over 1 million vehicles in the US after software glitch: Names of aAffected models and what customers can do

Ford Motor Company is recalling approximately 1.1 million vehicles in the U.S. due to a software issue that could disable rearview camera displays, increasing the risk of crashes. The National Highway Traffic Safety Administration (NHTSA) reports that the defect may cause the rearview image to freeze, delay, or fail to display when the vehicle is shifted into reverse.

The problem, first identified after numerous complaints about 2021–2023 Ford F-150 models, was traced to faulty software in the infotainment system. Ford engineers confirmed the issue, which has been linked to one minor crash involving property damage. The recall, designated as Ford No. 25S49 and NHTSA No. 25V315000, affects 1,075,299 vehicles across multiple Ford and Lincoln models from 2021 to 2025, including:

* F-150 (2021–2024): 527,371 units

* Edge (2021–2024): 157,506 units

* Transit (2022–2025): 136,968 units

* Bronco (2021–2024): 104,394 units

* F-Series Super Duty (2023–2024): 65,385 units

* Lincoln Nautilus (2021–2023): 23,468 units

Additional models include Expedition, Escape, Mach-E, Mustang, Ranger, Navigator, and Lincoln Corsair.

Ford will provide a free software update, available at dealerships or through an over-the-air (OTA) update. Owners will receive notification letters starting June 16, 2025, with a follow-up letter when the fix is ready later in the year. Affected owners can contact Ford at 1-866-436-7332 (referencing recall 25S49) or the NHTSA at 1-888-327-4236 or visit www.nhtsa.gov for more details.
This recall follows a $165 million penalty Ford paid in 2023 for delays in addressing prior rearview camera issues, underscoring ongoing challenges with the technology.